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At this year's Maine NENA Conference,  Erik Fitch was honored as a "Silent Hero" for his work at the Hancock County RCC. He was recognized for his role as a dispatcher.

Erik has dealt with numerous calls for service, a couple of calls stand out. The call he took from a 5yo and walking her through the questioning with regards to her Auntie's complicated pregnancy and realizing the need to acknowledge her for the role she played in helping him to get them help.  The other call was for the an overdose.  Erik gave CPR instructions until the officers arrived on scene to administer NARCAN.  The role Erik played was as instrumental as the on scene responders.

Erik and his coworkers at the Hancock County RCC are the ones that answer your calls for assistance when in need and get the help to you, working around the clock, the truest first responders.

I would like to take this opportunity to say thank you and GOOD JOB, to Erik and all the dispatchers at the Hancock County RCC and everywhere that do what they do.get them help. The other call was the one where officers were sent for an overdose. Erik gave CPR instructions until the officers arrived on scene to administer NARCAN. The role Erik played was as instrumental as the on scene responders.

The job you do is lesser known by many, but most definitely the Intregal Link between the callers and the responders.

 

Renee Wellman, Director

HCRCC E9-1-1

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